Advocait

Financial recovery intelligence

Recover revenue before it becomes another write-off.

Advocait identifies hospital accounts with potential financial-assistance pathways and helps trained advocates work the best opportunities.

One unresolved account

$18,400

Outstanding patient balance

The care happened.

The bill remains.

Assistance may exist.

The clock is already running.

What happens next depends on whether a viable assistance path is identified before the balance keeps aging toward bad debt.

The current state

The account keeps aging while everyone waits on the answer.

Some unresolved balances may still have an assistance path. Finding it can require searching scattered programs, re-checking criteria, and comparing the account by hand.

Patient

The patient needs a path.

Assistance may exist, but the patient may not know which programs are relevant or what is required to pursue them.

Advocate / case worker

The advocate has to find what fits.

Before case work can begin, time goes into search, verification, and comparison just to determine which opportunity is worth pursuing.

Hospital / finance

Finance watches the balance age.

Potentially recoverable revenue can keep moving toward bad debt or write-off while the assistance question is still unresolved.

RCM / operations

Operations has to make that process work at scale.

Across hundreds or thousands of accounts, manual research becomes a throughput and prioritization problem—not just a search problem.

While all of that is happening

The patient is still unresolved. The advocate is still researching. The balance is still aging.

The turning point

What if the advocate started with the opportunity instead of the search?

Advocait moves discovery and matching upstream—screening many possible sources into a smaller set of plausible opportunities for advocate review.

01Many possible sources

Assistance can come from different program types and organizations.

02Relevant criteria become visible

Clinical, financial, timing, and program rules start narrowing the field.

03The recovery window stays in view

The account remains framed as a decision that can still be worked before loss.

04The case keeps moving

The narrowed opportunity hands directly into prioritization and advocate review.

Into the Advocait decision layer

The economics

Financial-assistance recovery only matters if it is economical to operate at scale.

Hospitals need to stop recoverable accounts from becoming write-offs. RCM partners need to find and work those opportunities across client portfolios without scaling research labor linearly.

Hospital CFOWhere are we still losing recoverable revenue?

Find aging accounts that may still have a viable assistance path.

RCM CFO / executiveWhere can we improve yield without scaling research labor?

Prioritize the accounts most worth deploying advocate capacity against.

The Advocait decision layer

Make the recovery decision before the write-off decision.

Advocait structures the assistance landscape, matches account data against relevant program criteria, and surfaces prioritized opportunities for trained advocate review.

01
Program ScoutKeeps the assistance map current.

What help exists?

02
Patient MatchingRanks what is worth working first.

What fits this account?

Synthetic match example

Account A → Foundation assistance opportunity

$12,700 balance · assistance fit surfaced for advocate review

Priority review
Clinical fitDiagnosis and service profile align with the program’s stated scope.
Financial fitAvailable account data appears consistent with the program’s initial screening criteria.
TimingAccount appears to remain inside a plausible assistance window.
Evidence gapIncome documentation still needs advocate validation.
Why Advocait surfaced it
  • • Relevant diagnosis / program coverage alignment
  • • Available account characteristics appear consistent with initial screening rules
  • • No known exclusion is visible in the available data
Advocate next step: verify the remaining eligibility evidence, confirm current program availability, and decide whether to pursue the application.

Illustrative example only. A surfaced match is not a guarantee of eligibility, enrollment, or payment.

03
Advocate ReviewTurns ranked signals into recovery work.

What action should happen next?

What changes economically

HospitalFind the hidden recovery pool.

Surface which aging accounts may still be recoverable before they become write-offs.

RCM partnerIndustrialize the recovery workflow.

Apply the same prioritization logic across many hospital clients without rebuilding the research layer each time.

01
High-priority opportunityStrong fit · work now
Act
02
Potential pathMore evidence needed
Review
03
Low-yield opportunityDo not spend advocate time first
Defer
Advocait makes assistance recovery economical to prioritize at scale.
The advocate starts with the opportunity, not the search.
PatientBetter path to available assistance.
AdvocateLess hunting. More case work.
FinanceEarlier visibility into recoverable opportunity.

Recovery proof

Make the recovery opportunity visible to finance.

The CFO does not need another queue. The point is to see whether an account moved off the write-off path, what Advocait did next, and what financial result followed.

Financial risk
Approaching write-off

Balance is aging with no viable assistance path yet confirmed.

Opportunity identified
Potential assistance path

A plausible assistance route has been identified and is ready for qualification.

Advocait matching
Qualified matches surfaced

Relevant assistance opportunities are screened, scored, and presented for advocate review—replacing hours of manual program research.

Recovery action
Advocate pursuing match

The advocate starts from a qualified opportunity and focuses on documentation, validation, and follow-through.

Which at-risk accounts have a viable recovery path?
Which opportunities are actively being worked before the account ages further?
Which cases produced realized assistance or another documented resolution?

Illustrative product view · synthetic sample data

Sample data
Illustrative Advocait financial assistance recovery dashboard using synthetic sample data

Implementation without a rip-and-replace project

Do not wait for a massive transformation to start finding recoverable accounts.

Advocait can start from an approved existing revenue-cycle export and secure delivery workflow. Use the minimum necessary data, validate one representative package, then move into an agreed recurring cadence. Designed for recurring account volumes without requiring a new research team.

01

Connect

Map the existing revenue-cycle export and establish secure delivery.

02

Validate

Test one representative package and confirm the approved workflow.

03

Operate

Move into the agreed recurring daily or weekly cadence.

Secure transfer

Approved delivery routes.

Minimum necessary

Only the data needed for the workflow.

Human review

No autonomous enrollment claim.

Before another account crosses the write-off line

Find out what may still be recoverable.

Review your current bad-debt workflow and a representative account population with Advocait.